Visitor Volunteer – Medieval Merchants English Heritage

Did you know that Medieval Merchant’s House, otherwise known as 58 French Street, is one of the best preserved surviving examples in England of a medieval townhouse?

The Medieval Merchant’s House is tucked away within easy walking distance of the busy city centre and being built on one of the busiest streets in medieval Southampton, beneath the medieval town wall that once defended Southampton against seaborne attack, the Merchant’s House served as a residence and place of business.

Now restored to its mid-14th century appearance we hope to share that fascinating story with our visitors. To do so we need your help to bring Southampton’s medieval past to life!

Medieval Merchant’s House is now open for visitors to enjoy throughout April-October.

We now aim to build a community of friendly volunteers who have an interest and enthusiasm for Medieval Merchant’s House. You may enjoy meeting new people, have a love for storytelling and share a love for history, or simply wish to help.

We are looking for volunteers to support English Heritage by:

• Helping us complete daily health & safety checks to ensure site is safe for opening.
• Engaging with visitors when you meet them, share history of the house and give them a warm welcome and providing a site orientation.
• Helping with recording visitor numbers and supporting with taking visitor admissions and donations.
• Collecting, and responsibly dispose of, any litter found on site, provided it is safe to do so.
• Helping us maintain site presentation and caring for our historic site and collection

We are now looking for volunteers who can especially help us on Saturdays!

We are happy to discuss any reasonable adjustments we can provide for you. We provide a uniform, national, site and role inductions as welcome you to the team as a well as any further role specific training.

Location:

58 French Street, Southampton, United Kingdom, SO14 2AT

CLOSING DATE: 31 July 2026

Please note:

This closing date may be an estimate. If you are interested in this role, apply as soon as possible. This role may be closed before the date listed here.