Exams Officer

While a good mix of skills is required to perform the job, the ability to learn, take ownership and have the desire and motivation to improve processes is most important.

• Be proficient in creating and processing EDI files.
• Work with the necessary departments to ensure that all access exam arrangements and other special arrangements are in place as per JCQ and awarding body guidance.
• Co‑ordinate processes to provide the administration of examination services ensuring examinations are delivered to meet the current JCQ regulations.
• Support the integrity and accuracy of exam registration and achievement data held within the MI system.
• Maintain all data examination processes and be accountable for accurate, efficient data records.
• Ensure that a good customer service is always delivered and that learners and/or staff are advised correctly as required.
• Provide an enquiry and advisory based service to help college colleagues and learners gather the information as required.
• Oversee the daily operations and exams provision, ensuring that the service is available as per college requirements.
• Support the management team in the delivery of the services.
• Be registered as the centre's Exam Officer.

• A Level 3 qualification.
• 5 GCSEs (at grade C/4 or above) including maths and English.
• Experience of following processes and procedures.
• Experience of working to tight deadlines.
• Experience of cash handling and following financial policies.
• Proficient in the use of data systems.
• Experience of delivering a good customer service.
• Competent at using Microsoft Outlook, Word, Excel and databases.
• Ability to deliver on multiple workloads within time restraints.
• Ability to work under own initiative or as part of a team.
• Ability to work to a high level of accuracy and attention to detail.
• Ability to solve an error/problem in a logical and structured manner.
• Skilled troubleshooting and data orientation.
• Committed to student success and supporting students to reach their full potential.

• 25 days leave, rising with service, plus bank holidays and christmas closure.
• Access to a company pension scheme.
• Option to purchase further leave through our annual leave purchase scheme.
• Access to our Employee Assistance Programme.
• On‑site nursery offering childcare at superb rates all year round.
• Free eye care vouchers for DSE users.
• Free secure on‑site parking.
• Access to a range of discounts including shopping, travel and healthcare.
• Access to on‑site gym, tennis/badminton courts, football pitches (indoor & out). Weekly staff football.

Closing Date: 12th January 2026

Wessex Education Shared Services is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks which includes an enhanced DBS check as well as providing proof of right to work in the UK.