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Customer Service Rep

Cruise Reservations Specialist - Hybrid, Guest-Focused

Job in Southampton, Hampshire County, SO15, England, UK
Listing for: Carnival UK (P&O Cruises & Cunard)
Full Time, Part Time position
Listed on 2026-03-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
A leading international cruise company in Southampton is seeking a passionate Reservations Advisor to provide exceptional customer service. In this part-time role, you will enhance the guest experience by resolving queries through calls and webchat, building relationships, and delivering first-call resolutions. If you have effective communication skills and a problem-solving mindset, this position offers hybrid work opportunities, with part of the week spent in the office.
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