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Customer Service Rep Bilingual Customer Success Mgr./ CSM

Cruise Reservations Specialist - Guest Experience & Bookings

Job in Southampton, Hampshire County, SO15, England, UK
Listing for: Costa Crociere S.p.A.
Part Time position
Listed on 2026-03-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading cruise line company in Southampton is seeking a Reservations Advisor to provide exceptional customer service and enhance guest experiences. The role involves resolving inquiries pre and post cruise, building relationships with guests and travel agents, and working in a hybrid environment that requires part-time attendance in the office. Ideal candidates will exhibit professionalism, positive attitudes, and effective collaboration, all while working shifts including weekends.

A competitive benefits package is offered.
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