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Customer Service Rep HelpDesk/Support Bilingual Technical Support

Hybrid Customer Support Specialist

Job in Southampton, Hampshire County, SO15, England, UK
Listing for: Ordnance Survey
Full Time position
Listed on 2026-01-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Salary/Wage Range or Industry Benchmark: 24242 - 26416 GBP Yearly GBP 24242.00 26416.00 YEAR
Job Description & How to Apply Below
A national mapping organization in Southampton is seeking a Customer Service Advisor to provide support across multiple channels, including phone, email, and chat. The ideal candidate should be calm under pressure, detail-oriented, and proactive. Responsibilities involve troubleshooting issues, assisting with orders, and building customer relationships. The role offers a competitive salary of £24,242 to £26,416 and a range of benefits, including a performance-related bonus, employee assistance programs, and hybrid working options.
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