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Bilingual Customer Service Rep

Hybrid Cruise Support Advisor – Guest Experience

Job in Southampton, Hampshire County, SO15, England, UK
Listing for: Holland America Line Inc
Full Time position
Listed on 2026-01-11
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading cruise company based in Southampton is seeking a full-time Support Advisor to provide exceptional customer service and resolve inquiries in its contact centre. Ideal candidates will have strong communication skills and a passion for delivering memorable guest experiences. The role offers a hybrid work model with a minimum of two days in the office. Successful applicants will participate in a structured interview process starting in January 2026, with training starting March 2026.
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