Revenue Analyst

About the Role

The Senior Revenue Analyst is responsible for supporting the maximisation of revenue delivery by being the subject matter expert relating to our data, reporting, and trend analysis. As well as communicating performance both at a strategic and tactical level, you'll also support the development of data and reporting that will enable efficient optimisation of revenue – highlighting risks and opportunities and be a key link between business and data science.

This role is positioned at level CUK
08 within our organisation and is available on a full‑time permanent basis. We offer hybrid work including up to two days from home.

Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you're passionate about our guests and looking for an opportunity to grow, we'd love to hear from you.

• Delivery of the best possible net ticket revenue for all cruises in portfolio
• Articulate the trading performance including key challenges and opportunities to the business. Building effective reporting visualisations to allow for effective analysis of performance
• Support the creation of a clear strategy/plan of how the revenue will be delivered, by providing insight and analysis of both current and historical trends
• Working closely with the Data Science team to ensure that key metrics are accurate and embedded within our tools to optimise and support decision making
• Support the development of a reporting roadmap and contribute to development of tools and reports to support the optimisation of revenue. In addition, build and develop new reporting to support the articulation of performance and revenue management of cruises
• Key contact between Revenue Management and other key stakeholders on system and revenue related data requests and processes.

• Experience working in an analytical role – with competencies to identify trends, interpret and manipulate data, and inform decision-making.
• Strong SQL skills, with a proven ability to write complex queries to extract and manipulate data for analysis/reporting.
• Advanced Excel skills, with the ability to analyse, manipulate, and present data using complex formulas, Pivot Tables, and Power Query.
• Expertise in Power Bi capability and experience.
• Proven ability to coach, mentor and train team members, improving technical capability and confidence.
• Proven experience in process improvement and streamlining workflows to improve efficiency and quality.
• Proven commercial acumen.

• Excellent communication skills (both verbal and written) and confident in presenting to stakeholders across the business
• Strong collaboration skills – working in partnership with a variety of different business areas
• A self‑starter – curious and innovative in approach.
• Problem‑solving mindset with ability to influence and drive improvements

• Employee Discounted Cruising plus Friends and Family offers
• Annual bonus
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme
• Recognition scheme with prizes and awards
• Regular office events including live entertainment, lifestyle events and charity partner fundraisers
• Extensive learning and development opportunities
• Employee‑led networks
• Employee Assistance and Wellbeing programmes
• Company paid Health Cash Plan and health assessment
• In‑house Occupational Health help and access to digital GP
• Life Assurance
• Parental and adoption leave
• Employee Shares Plan
• Electric Car and Cycle to Work schemes
• Onsite restaurant offering range of healthy cooked and grab and go meals
• Discounted retail and leisure via discounts portal
• Contributory Defined Contribution Pension scheme
• A friendly welcome with help settling in