Warehouse Manager

The company

The Swatch Group Ltd is an international group active in the manufacture and sale of finished watches, jewellery, watch movements and components. Swatch Group supplies nearly all components required for the watches sold by its 16 watch and jewellery brands under its roof:
Breguet, Harry Winston, Blancpain, Glashütte Original, Léon Hatot, Omega, Longines, Rado, Union Glashütte, Tissot, Balmain, Certina, Mido, Hamilton, Swatch and Flik Flak; as well as by its two retail brands, Tourbillon and Hour Passion. The Group's production companies also supply movements and components to third‑party watchmakers. The Swatch Group Ltd is also a key player in the manufacture and sale of electronic systems used in watchmaking and other industries.

With its watch brands, it is also a leader in the field of sports event timing as official timekeeper and data‑handler of most of the Olympic Games of the last decades and major international sports events. The Swatch Group Ltd has a unique emotional culture. Beauty, sensuality, emotions in watches are as much part of it as high‑tech, quality and added value on the customer's wrist.

Both, emotional poetryənd innovation play an active part in the commitment to its customers.

• Manage the warehouse finished goods products and ensure efficient delivery of goods.
• Ensure accurate finished goods inventory levels through daily monitoring and cycle counting.
• Monitor, investigate, and rectify stock discrepancies.
• Organise and maintain inventory, storage area and finished goods locations.
• Process and inspect returned goods, updating inventory records accordingly.
• Provide timely departmental reporting on stock levels, cycle counts, and other operational KPIs to the Logistics Manager.
• Liaise with Brand Managers to ensure stock maximisation and HQ Return to Brands.
• Maintain the security integrity of the finished goods area in accordance with]], ### Correction: ["album"] Order Fulfilment
  • Manage ad‑hoc activities and organise shipments to our stores.
  • Fulfil orders by picking, packing, and labelling finished goods for retailer, boutique and e‑commerce channels, ensuring adherence to customer and company standards and meeting service level agreements.
  • Oversee the order fulfilment process, including returns and adjustments, ensuring accurate data entry and quality standards and SLA targets are met.
  • Collaborate with logistics and sales teams to ensure prompt replenishment and maintenance of required stock levels by receiving and unpacking finished goods and updating inventory systems.
  • Collaborate closely with the sales team to coordinate staff sales orders, ensuring timely fulfilment, accurate processing and successful distribution of purchased watches.
  Shipping and Documentation
  • Ensure timely requests for documentation from the Import/Export Specialists for shipments outside the UK.
  • Provide support to Shipping Operations when requested, assisting with updates on issues such as lost‑in‑transit items or redeliveries.
  • Assist with the unpacking and packing of incoming and outgoing watch repairs during peak periods or as needed to ensure efficient workflow and timely service.
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  • Oversee and ensure the accurate pre‑registration of all Customer Service repairs by the packing team prior to distribution within the facility.
  Team Management and Department Performance
  • Lead and support the team of storekeepers and goods in/out employees to meet daily operational targets.
  • Assign tasks and manage workflows proactively, considering volumes and work types to meet demand.
  • Promote a culture of accountability, teamwork and continuous improvement within the Finished Goods and Logistics team.
  • Train team members on operational processes, inventory systems and quality control procedures to ensure consistency and accuracy.
  • Ensure compliance with health and safety regulations, maintaining a safe and organised working environment.
  • Implement and monitor quality control procedures to ensure accuracy and reduce errors in picking, packing and inventory control.
  • Identify inefficiencies and work with the Logistics Manager to streamline processes and improve performance.
  Stakeholder…