Learning and Development Consultant

About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation.

Quilter plc oversees £116.2 billion in customer investments (as at end September 2024). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions and discretionary fund management.

The business is comprised of two segments:
Affluent and High Net Worth.

Affluent encompasses the financial planning businesses, Quilter Financial Planning, the Quilter investment platform and Quilter Investors, the Multi-asset investment solutions business.

High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Private Client Advisers.

Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!
About the Role

Level - 4

Location - Southampton, with travel to our London offices

Department - HR

Contract - Permanent

You will play a lead role in delivering a business-focused, innovative learning offering that builds the skills and capabilities across our organisation to support Quilter in achieving its strategic goals.

You’ll design and deliver of innovative, user-centric learning experiences and blend digital learning, instructional design and behavioural insights to create impactful learning journeys.

As part of an ambitious and people-focused team that collaborates with stakeholders across the organisation, your key areas of focus will include:

An ultimate focus on business needs

Align learning and development initiatives with business goals and objectives. Collaborate with stakeholders to identify requirements and develop targeted learning programmes.

Close strategic capability gaps

Curate learning content and activities to address identified capability and skills gaps across the organisation, taking a business-first approach to solutions with innovative and flexible ways to facilitate learning.

Modern learning technology

Leverage learning experience platforms (LXP) and AI tools to create personalised, data-driven learning journeys.

Create brilliant user experiences

Ensure all initiatives are user-centric, intuitive and engaging. Map learner journeys across the employee lifecycle, ensuring seamless integration with onboarding, performance and career development. You will apply analytics to continuously improve content effectiveness, engagement, and learner satisfaction.

Deliver core learning proposition

Support the development and delivery of mandatory learning, ensuring regulatory and compliance standards are consistently met. Manage regular functional learning requirements including digital learning modules, curation of learning content, and supporting facilitation of in-person and virtual sessions.

Be part of a high performing team

Be continuously curious about latest trends and bring an outside in perspective to challenge the status quo and develop best-in-class modern learning experiences, leveraging the opportunities that AI can bring.

Measure effectiveness and continually identify areas for improvement, making data-driven decisions to enhance user experience.

Deliver a highly valued service to the business, giving a responsive service where colleagues benefit from valuable and effective learning experiences.

You’ll work closely with:

• Culture, Learning and Development Manager – to support delivery of the overall strategy and L&D roadmap.

• Employee Experience Team – to ensure learning activities are integrated across the full employee journey.

• Communications and DEI Team – to ensure activities and communications are inclusive and help drive participation.

• Data and Insights Team – to help monitor learning impact and engagement trends.

• External vendors and learning providers – to help administer services and ensure quality of delivery.

Above all, your key aim will be to take a business-focused approach to ensure our colleagues are equipped with the right skills and training to support Quilter’s strategic…