Manager, Business & Process Analysis

Carnival UK is in search of a people focused Business & Process Analysis Manager
, who is crucial in supporting our technological direction and nurturing a high-performing team. Your responsibilities will include:

• Performing Business Analysis duties, adding value to strategic programmes and change initiatives.

• Leading and delivering Business Analysis activities for large and complex projects, working with the business to ensure scope and requirements are captured, documented, and signed off.

• Managing and developing a team of Business Analysts through coaching, mentoring, and training and development programmes whilst nurturing a culture of continuous improvement.

• Overseeing and enforcing best practices, tools, and templates for Business Analysis, while managing key stakeholder relationships across functions within the Digital Technology Office (DTO) and Carnival UK business departments.

• Contribute to DTO Business Analysis community of practice activities to ensure knowledge is shared across all BA teams, functions and programmes within the DTO.

Positioned within our internal structure from CUK
15 (entry level) to CUK1 (Brand President), this role is classified as a CUK
07
, offered as a full-time position, on a fixed term basis for 6-months
. We offer hybrid work including up to two days from home.

• Expertise in industry-standard Business Analysis techniques and frameworks (such as BCS (formerly ISEB) Business Analysis techniques).

• Strong experience in modelling complex business processes and defining/documenting requirements.

• Ability to assess feasibility and relevance of proposed technical and business changes.

• Proficiency in resource planning, scheduling, and matching BAs to projects within a matrix environment.

• The ability to look strategically across a portfolio of business analysis requirements and tactically to support business analysis at activity level.

We believe that diversity enriches our team. We're interested in candidates who:

• Self-Mastery:
  Reflects on impact, learns from experience, and acts to continuously improve.

• Engage & Empower:
  Coaches others, invites input, and creates an environment where people do their best work.

• Improve & Innovate:
  Identifies and implements useful ideas that enhance guest or people experience.

• Accountability & Commerciality:
  Displays a can-do attitude, takes responsibility for decisions, and considers commercial impact.

Working with us is about more than a job. It's about creating unforgettable holiday happiness for our guests and a fulfilling career for you. Our benefits package reflects our commitment to your wellbeing:

• Employee Discounted Cruising plus Friends and Family offers

• Annual bonus

• A friendly welcome with help settling in

• Regular office events including live entertainment, lifestyle events and charity partner fundraisers

• Extensive learning and development opportunities

• Minimum 25 days leave, bank holiday allowance and holiday trading scheme

• Employee-led networks

• Employee Assistance and Wellbeing programmes

• Recognition scheme with prizes and awards

• Contributory Defined Contribution Pension scheme

• Company paid private medical and dental insurance and health assessment

• In-house Occupational Health help and access to digital GP

• Life Assurance

• Parental and adoption leave

• Employee Shares Plan

• Electric Car and Cycle to Work schemes

• Onsite restaurant offering range of healthy cooked and grab and go meals

• Discounted retail and leisure via discounts portal

If guiding a technology team to new heights excites you, we're eager to hear from you. Apply now to start your journey with us, where your performance-led leadership will make a difference in our shared success.

For more information on your recruitment journey, please visit (Use the "Apply for this Job" box below). Journey

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#Job Functions :
Information Technology;
Product Management;
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