Service Invoice Administrator

We are currently seeking a reliable and detail-focused Service Invoice Administrator to support our busy Service and Finance departments. This role plays a key part in ensuring accurate billing for service visits, parts, and contracts.

Key Responsibilities:

• Generate and issue service invoices accurately and in a timely manner.
• Review completed service jobs and engineer reports to ensure all billable items (labour, travel, parts, consumables) are captured.
• Collaborate with the Service Coordinators and Engineers to resolve any discrepancies or missing data.
• Liaise with the Finance team to process and record invoices, credit notes, and payments.
• Maintain accurate and up-to-date records in the company’s CRM/ERP system.
• Support monthly reporting of service revenue and invoicing metrics.
• Identify and escalate any recurring issues or opportunities for billing process improvements.
• Carry out general administrative tasks as needed to support the team.

Skills & Requirements:

• Prior experience in invoicing, billing, or service administration
• High level of accuracy and attention to detail.
• Strong organisational and time-management skills.
• Confident communicator, both written and verbal.
• Proficient in Microsoft Office, especially Excel; experience with invoicing or ERP systems is desirable.
• Ability to manage multiple tasks and work to deadlines.
• Team player with a proactive and professional attitude.

What We Offer:

• Supportive, collaborative team culture.
• On-the-job training and opportunities for growth.
• Free on-site parking and modern office environment.
• Opportunity to be part of a growing, forward-thinking company.