Warehouse Manager

Job Profile

Job Purpose

The purpose of the role is to oversee all warehouse operations, from receiving and storing goods to picking, packing and shipping orders, focusing on efficiency, accuracy and operational safety.

• Operations Management
• Inventory Control
• Logistics Coordination
• Budgeting
• Team Leadership
• Administration
• SHEQ Integrated Management System control

• Strategically control the warehouse in conjunction with the company’s policies and strategic objectives.
• Control receiving, picking, packing and distribution processes effectively.
• Control day‑to‑day operations of the warehouse to achieve Departmental objectives and targets.
• Cost management of all warehouse activities.
• Identify opportunities to reduce warehouse costs and implement processes to achieve these savings, in conjunction with the Branch Manager.
• Employee relations management of warehouse employees.
• Maintain effective working relationship with sales teams in terms of job scheduling and resource management to ensure satisfactory service to clients.
• Responsible to inspect stacking and storage practices in the warehouse in line with the General Safety Regulations (Annexure
  
  A).
• Assist in another position if there is an operational constraint.
• Assist with driving responsibilities, including driving a company vehicle, and have a valid driver’s license.
• Comply with all traffic laws and follow safe driving practices while operating a company vehicle.
• Loading and unloading deliveries.
• Maintain accurate records of deliveries and ensure all relevant paperwork is signed and returned.
• Provide excellent customer service.
• Manage temporary labourers’ costs and staffing, within company guidelines.
• Ensure adequate staffing requirements in the warehouse.

• Ensure stock control and reconcile with data storage system.
• Stock reflecting on SAGE must be in saleable condition.
• Management of all non‑stock items (in‑and out).
• Oversee, complete, and ensure stock takes are conducted and system deviations are inspected, as required.
• Ensure that all stock is correctly and neatly located, binned, and maintaining a tidy display of the products.
• Ensure all stock discrepancies are investigated accordingly.
• Control and minimise scrap and ensure authorisation before any items are scrapped.
• Ensure silicone is discarded according to environmental legislation.
• Ensure touch‑up spray is discarded according to environmental legislation.
• Setup warehouse layout and ensure efficient space utilisation.
• Ensure all stock items are allocated to bins.
• Ensure all bins are labelled correctly.
• Ensure all stock is packaged according to company procedures to prevent damage.
• All stock in bins to be neatly wrapped to prevent damages.
• Conduct stock counts, as required.

• Control logistics function, ensuring all orders are dispatched timeously, including:
• Manage freight forwarders and ensure timeous collection from couriers.
• Ensure routes are planned and optimised to minimise delivery times and costs.
• Control dispatch quality, delivery times, transport costs and efficiency.
• Ensure dispatch accuracy as per Invoice, on time and in full, as per Dispatch Procedures.
• Ensure IBTR’s (Inter‑Branch Transfers) are completed as per company procedures.
• Check and verify shipping records, manage queries on shipping shortages or overages timeously.
• Ensure uptime of fleet to deliver on customer service requirements, including:
• Preventative/ad‑hoc maintenance and readiness for unplanned downtime.
• Ensure all vehicles are serviced as per service schedules.
• Ensure all vehicle inspections are completed weekly as per company procedures.
• Ensure all drivers comply with the Road Traffic Act and/ Or AARTO that the delivery fleet is compliant with any associated regulations and/or other legal requirements.

• Create, manage and control warehouse financial aspects focusing on optimising costs while meeting operational goals.
• Track and manage Expenses, Labour, Supplies, Equipment. Identify savings opportunities (efficiency) forecast needs and ensure adherence to budgetary targets.
• Expense Management: track and control operational costs, including overtime,…