Full-Stack Engineer – Labor Marketplace

LOCATION

Cape Town, ZA

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We’re building a fast, intuitive labor marketplace designed to connect employers and workers with less friction, better matching, and real-time workforce visibility. To get there, we need a Full-Stack Engineer who can take ideas from whiteboard to production and own the technical spine of the entire platform.

The marketplace is only as strong as the engine that powers it. Your code will directly shape hiring velocity, candidate experience, employer adoption, matching accuracy, scheduling efficiency, onboarding flows, and the full talent life cycle. If you enjoy solving real-world workforce problems with clean architecture and rapid iteration, you’ll thrive here.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre‑employment test.

• End-to-end development of our labor marketplace across web and mobile.
• Build core platform features
  : job postings, candidate profiles, onboarding, identity verification, matching logic, in‑app messaging, scheduling, and employer dashboards.
• Develop scalable APIs, data pipelines, and backend logic for high‑volume hiring workflows.
• Deliver a clean, responsive front end in collaboration with UX: dashboards, search tools, assignments, ratings, and workforce insights.
• Implement integrations with ATS, HRIS, CRM, payroll, and third‑party verification tools.
• Create analytics frameworks to track conversion, funnel drop‑off, worker engagement, and operational SLAs.
• Ensure secure, compliant infrastructure to support tens of thousands of workers and employers.
• Write clean, reliable, production‑ready code across front‑end and back‑end.
• Translate product requirements into scalable architecture and well‑designed features.
• Maintain and extend our design system and component library.
• Implement database schemas, microservices, REST/Graph
  
  QL endpoints, and real‑time features.
• Optimize performance and reduce latency across matching, scheduling, and search.
• Troubleshoot, debug, and improve system reliability.
• Collaborate with Product, UI/UX, QA, HR stakeholders, and marketplace operations teams.
• Ship fast, iterate often, and prioritize user impact over complexity.

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the following qualities:

• Bachelor’s degree or diploma in Computer Science, Human‑Computer Interaction, Design, or a related field, equivalent experience.
• 3–5+ years of full‑stack development experience
  , ideally with marketplaces, HR tech, gig‑economy platforms, or B2B SaaS.
• Proven ability to own features end‑to‑end and deliver measurable user impact.
• Strong experience with front‑end frameworks (React, Next.js, Vue, or similar).
• Proficiency in back‑end development (Node.js, Python, or similar modern stack).
• Database expertise with Postgre
  
  SQL, MySQL, Mongo
  
  DB, Redis
  .
• Familiarity with Dev Ops tools
  : AWS/GCP, Docker, CI/CD pipelines.
• Bonus:
  
  Experience with
  Type Script, microservices, event‑driven architecture, or real‑time frameworks (Web Sockets).

Skills & Attributes:

• Love owning features end‑to‑end and seeing real user impact.
• Thrive…