Financial Counsellor - NT

Job Category:
Community Services & Development

Welcome to Lutheran Care.

We are an energetic, forward-thinking, not-for-profit organisation, providing support to people who need it most, with a strong focus on financial counselling, capability and wellbeing.

In the Northern Territory, we deliver Financial Counselling, Capability and Wellbeing services across Central Australia. We are also proud to lead the Central Intake Service, a Territory-wide initiative improving access to support for people experiencing, or at risk of, homelessness.

Our work in the NT builds on our strong foundation in South Australia, where we provide services such as foster care, homelessness support, emergency relief, family support, counselling and allied health services. Whoever you are and wherever you come from, we will walk alongside you, respecting all cultural backgrounds, beliefs, sexual orientations, and gender identities.

Our programs aren’t just services, we’re breaking down barriers and creating real opportunities for people to belong and thrive.

Lead with purpose. Build systems that change lives.

About You:

Are you ready to make a real difference in the heart of Central Australia?

We are seeking passionate, community-minded Financial Counsellors to join our team in Alice Springs. This is more than a desk-based role, it’s a dynamic and rewarding position that involves working alongside remote Aboriginal communities, supporting people to build financial confidence, independence and wellbeing.

You will deliver high-quality, confidential financial counselling and education, helping individuals and families experiencing vulnerability to address financial challenges, make informed choices and strengthen long-term financial resilience. The role also includes outreach work, travelling to town camps and remote communities across the Central Australian service area.

Lutheran Care provides financial counselling, financial literacy programs and emergency relief across Alice Springs and surrounding regions.

If you bring strong financial counselling skills, a compassionate and trauma-informed approach, and a sense of adventure, we would love to hear from you.

About the Role:

The Financial Counsellor will provide confidential financial counselling and education to clients, aiming to build financial resilience among vulnerable populations.

This includes:

• Offering high-level financial advice and education.
• Collaborating with the Financial Wellbeing team.
• Promoting financial literacy and resilience.

Key Responsibilities:

Client Assessment and Support:Provide accurate financial information and support.

Prepare financial statements and plans for clients, negotiate with creditorsand advocate on behalf of the clients while empowering clients through improved financial management skills.

Professional Development:Maintain qualifications through professional development and attend clinical supervision as required.

Service Delivery:Ensure high-quality, best practice support to clients.

Deliver timely triage and emergency relief services and produce and submit reports on time.

What’s in It for You?

When you join Lutheran Care, you’ll enjoy:

• 6 weeks annual leave
• Salary packaging to increase your take-home pay
• You’re Amazing Day – an extra day off, just for you
• Paid parental leave
• Free, confidential counselling support
• Flexible working arrangements for work–life balance

What You’ll Need to Succeed

• NDIS Workers Screening Check
• National Police Clearance
• Diploma of Financial Counselling

You’ll also bring:

• A respectful, client-centred and culturally aware approach
• Strong communication skills and the ability to build trust and rapport
• A compassionate, non-judgemental approach to supporting people experiencing financial hardship
• Confidence working independently and as part of a team
• Flexibility and willingness to travel within the Central Australian region

Ready to Apply?

We’d love to hear from you. Please submit:

• A Current Resume.

Applications close: Wednesday 4th March 2026.

For a confidential chat, contactSamarra McDonald - Operations Manager, Central Australia on.

At Lutheran Care, inclusion, compassion, courage and social justice guide everything we do.

We know diversity makes us stronger and helps us better support our communities. If you are Aboriginal and/or Torres Strait Islander, living with disability, part of the LGBTIQA+ community, culturally diverse, or bring lived experience, your voice and experience matter to us, and we encourage you to apply.

Please note:

this ad may close early if we appoint a suitable candidate.