Security & BCM Lead

BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY

Deutsche Post DHL Group is the world’s leading logistics and mail company. We are one of the world’s largest employers, operating in over 220 countries and territories. We are Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We are number one in contract logistics and international express delivery, and a leader in the forwarding business. Join us and you will be working for a global company that is focused on service, quality, and sustainability, and using the power of global trade to connect people and improve lives.

And not just for our customers, but for every member of our Group too.

• To adapt and coordinate the implementation of DSC Regional Security and Business Continuity Management (BCM) policies and standards within the respective country.

• Deliver fundamental Security and BCM objectives of protection for people, physical and customer assets, sensitive information, and public reputation.

• Reduce risks exposure through the implementation of unified DHL Security and BCM standards, driven by risk classification and country-specific audits.

• Provide management and leadership for Security and BCM teams at country level.

• Develop and implement country Security and BCM standards, policies and Security & BCM programs in line with regional standards and DHL and Global requirements.
• Manage and review investigative Security & BCM related incidents within area of responsibility and report metrics, trends and root causes to line management.
• Ensure roll‑out in country of risk assessments, audit and training programmes.
• Ensure holistic view of costs and costs control between business and main budgets and Loss & Recovery statements.
• Ensure customer value through optimised Security & BCM performance.
• Manage investigations into theft, fraud and DHL Policy breaches, coordinating with law enforcement agencies where necessary.
• Active participation in local business and Security/BCM networks to stay informed about trends and best practices.
• Continuous improvement of processes and the knowledge/implementation of relevant technologies and infrastructure.
• Support implementation of business projects, project planning, Security & BCM solutions and costing/raising of new or existing sites.
• Balance short‑term and long‑term priorities involving team and/or other functions or business units.

• Achieve DP DHL Security & BCM standards and cooperation of DSC country management for successful roll‑out.
• Reduce losses and security incidents and security‑related claims.
• Identify BCM risk levels and gaps and identify corrective action progress reported.
• Cost efficiency and resource optimisation.
• Positive customer feedback and Security/BCM seen as a business differentiator.

• Manage customer complaints regarding security incident and BCM concerns.
• Assist/advice local customers on Security & BCM issues and measures.
• Provide Security & BCM advice/assistance to country sales and business management.
• Provide support to regional Security & BCM management and local business/Champions.
• Provide monthly metrics on Security & BCM events, programs and projects to management.

• Develop relationship with law enforcement and legal and regulatory bodies.
• Develop and maintain relationships with site management and operations personnel in the area of responsibility.
• Develop relationship with country management to promote Security & BCM as added value.
• Develop relationships with other BU security management and regional, global teams.
• Relationships with sales organisation.

• Security & BCM documented, developed and implement processes and procedures; maintain program integrity.
• Risk classification, assessment and audit programme active for the country.
• Security & BCM awareness and Security & BCM training programmes implemented.
• Security incident reporting, investigation and trend analysis.
• Processes in place for implementation of Security & BCM standards with sub‑contractors and any new projects.
• Assist on…