Internal Sales & Technical Service - Pump Industry

• Applies an aggressive sales plan, formulated in conjunction with the MD, to achieve sales, profits and growth budgets.
• If required carries out sales visits at customers and provides advice/support to customers on a range of Pump products, attempting to match customer needs with engineered solutions.
• Promotes service, spare parts, and contract functions.
• Analyses sources of tender information and future projects and follows up on leads.
• Prepares quotations, sales orders, reports and paperwork to satisfy company and customer requirements.
• Prepares job cards, quotations, sales orders, service centre reports and paperwork to satisfy company and customer requirements.
• Takes responsibility for all the maintenance requirements of the service centre equipment.
• Takes responsibility for the scheduling of all jobs in the service centre.
• Ensures that all service centre procedures are followed.
• Maintaining and developing service centre procedures as required.
• Provides input to the Sales team, attends Sales meetings, and completes written and verbal reports as required by Senior staff.
• Ensures all pricing policies are followed
• Ensures compliance with company’s Environmental Health & Safety and Quality Assurance policies and procedures.
• Prepares mail outs for new product information and updates.
• Other duties as required/determined to assist functionality of the company.
• Following up and reporting on all quotes
• Keeps up to date with new technology and products within our scope of supply.
• Carries out market related research on new industries and products.
• Provides support to all external Sales Representatives.
• Carry out duties over the above mentioned at the request from senior management from time to time

• 5 years plus experience in an engineering / manufacturing environment.
• Matric and additional related qualifications are desirable
• Must have an understanding of the pump industry
• Must have internal sales and workshop experience within the pump industry
• Must be an excellent communicator, with highly developed negotiation, sales and marketing skills, and a genuine commitment to customer service.
• Must possess a capacity for developing creative solutions to business issues/problems, along with good time management skills and a flexible attitude.
• Well-developed computer skills. Experience with the use of Microsoft (PC based) software including Word, Excel, Power Point, experience working with SharePoint, Power BI, Navision and database systems.

Salary:
Market Related

Closing Date: 31 January 2026

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