Sales Associate at PnP

To provide first class customer service in timely ,friendly and knowledgeable manner via face to face interaction. Acts as a liaison to customers who are looking to purchase an item. Demonstrates product knowledge for the benefit of purchasers.

• Matric (Grade 12)
• Minimum Of 2 - 3 Years' Sales Experience
• Preference will be given to applicants in similar positions.
• This position will require transferability between stores.
• The incumbent may also be expected to perform other duties as assigned from time to time.

• Numerical Reasoning
• Drive
• Stress handling and Resilience
• Building Relationships
• Persuasiveness
• Problem solving
• Customer Service Orientation
• Teamwork
• Building the Brand
• Influence

• Actively seek and engage customer prospects in the store to maximise sales potential
• Provide assistance and information on product features to meet sales target
• Adhere and achieve department's sales targets on a monthly, bi-annual and annual basis
• Identify sales opportunities and prepare sales action plans and schedules to meet specific targets

• Work with customers to determine their needs; recommend the right product and help customers find products that fits needs and desires
• Liaise with customers and provide management with feedback on customer needs, problems, interests, competitive activities and any potential for new products/services to ensure customer's needs are satisfactorily met
• Collaborate with co-workers to ensure proper customer service is delivered
• Identify and expedite the resolution of customer concerns to maximise satisfaction

• Develop product knowledge and remain knowledgeable on current and new product offering in order to demonstrate the functions to potential customers
• Assist in ensuring that the product presentation area is clean and organised to make the products attractive to customers

• Prepare paperwork to activate and maintain contract services
• Analyse sales reports and interpret information to assist in putting together sales action plans

• Demonstrates self-control and recognizes own pressure points and uses this to guide positive thinking and actions
• Effectively organises and prioritises daily workload; volunteer to undertake additional related activities to ultimately deliver on the department's goals
• Get message across in ways that have the desired effect; demonstrate appropriate levels of confidence and professionalism when interacting with peers and managers
• Focus on the development of skills for day to day work in self; share information and know-how with others; listen to feedback and constructive criticism and learn from it; volunteer to undertake tasks that stretch abilities

13 January 2026