More jobs:
Retail Manager
Job in
Bela Bela, Limpopo, South Africa
Listed on 2026-01-27
Listing for:
People Dimension
Full Time
position Listed on 2026-01-27
Job specializations:
-
Retail
Retail & Store Manager -
Management
Retail & Store Manager
Job Description & How to Apply Below
QUALIFICATIONS
- Grade 12
- Diploma/Degree in Retail or Business or related qualification – will be advantageous
- Minimum of 5 years’ experience working in a retail environment, ideally in a managerial or leadership level
- Prior knowledge and experience in management of inventory/stock, buying, staff, product merchandising, costs, and profitability of the store
- Knowledge of stock management systems like ERP, Meat Matrix, etc.
- Knowledge and understanding of FMCG environment and related legislation
- Management of perishable products with short shelf life, especially in meat industry
- Understanding of retail consumer behavior and purchasing trends
- Understanding of the retail and meat market
- English proficiency (read, write, and speak)
- Excellent verbal and written communication skills
- Proficient in MS Office Suite
- Demonstrative analytical skills
- Understanding of income statements, cash flows, stock management reporting, and all basic financial systems
- Excellent interpersonal skills and ability to communicate effectively
- Exceptional customer service and people management skills
- Energetic and self‑starter
- Place orders with factories and other suppliers
- Follow up on orders
- Manage deliveries, delivery dates and stock upon arrival
- Manage stock order volumes
- Report delivery shortfalls, and damages
- Follow up on non‑received stock
- Capture received stock on Meat Matrix
- Run stock depletion reports
- Cashiers – balance off with stock receiving
- Manage stock levels threshold
- Manage stock shrinkage: stock losses/damages/dumpings
- Store cleanliness including floors, bathrooms, office spaces, passageways, aisles, packing areas, chillers, freezers, cashier till points and Deli (Hot Foods) area
- Always maintain high level of HACCP standards throughout the store
- Observe OHSA hazards and abide by the rules and regulations of the Act
- Employee recruitment
- Onboarding and induction of new employees
- Training and development
- Employee relations (discipline in the workplace)
- Performance management
- Employee wellness
- Employee motivation
- Display of products on the shelf and create attractive displays at key points in the store (e.g., check‑out queue)
- Be familiar with the merchandising material available from suppliers and ensure employees are familiar with all in‑store promotions
- Re‑arrangement of store shelves and products
- Managing non‑moving items and display areas
- Manage and assist with daily cash ups
- Minimise cash losses
- Manage picking up and dropping off of cash in the store
- Manage cash on ATM
- Manage safety of cash movement within the store
- Keep the safe secure and locked at all times
- Deliver excellent service to ensure high levels of customer satisfaction
- Create a store that meets local needs by building an understanding of customer‑product preferences
- Manage and analyse customer complaints to get insights for improvement of customer satisfaction
- Be the custodian of customer experience and lead brand loyalty
- Respond to customer complaints and comments promptly and accurately
- Scan and analyse customer environment, purchasing patterns and initiate activities that will influence customer behaviour, including attracting new and retaining existing customers
- Manage staff clocking via ERS
- Maintain and understand the system Meat Matrix
- Manage and maintain CCTV cameras
- Ensure availability of physical security guards in store
- Manage the alarm system internally
8am‑5pm, Monday to Friday. Saturdays 7am‑4pm and Sundays 8am‑1pm. Management has off every second weekend and you have a day off in the week as well.
OTHER BENEFITSCell phone is provided to all managers and a car allowance is not needed. Staff discount yes, but there’s a policy in place around this.
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