Assistant Manager​/Trainee Manager; External

Assistant Manager/Trainee Manager (External Applications Only)

Description

• Grade 12 with at least 2 years retail management experience
• Valid driver's licence
• Valid  local work permit
• Strong accounting skills
• Ability to work under pressure
• Basic computer literacy
• Strong leadership skills
• Strong administrative skills
• Own transport and cell phone
• Sound knowledge of Health and Safety (OHSA or neighbouring legislation)
• Strong Human Resources skills

• Assist the Store Manager to develop, implement and manage a Store Business Plan aligned with company strategy and approved by Divisional and Operations Managers.

• Assist in achieving market share growth as defined in the strategy plan.
• Assist in achieving sales budgets and growth objectives by category.
• Assist in promoting customer loyalty programmes (e.g., VIC, charge cards).
• Assist in managing the distribution of advertising material for maximum efficiency.
• Assist in developing action plans to protect market presence when competitors enter.

• Assist in implementing and monitoring the Customer Service strategy.
• Assist in maintaining Customer Audits above 95%.
• Assist in providing a reliable, prompt Customer Delivery Service.
• Assist in growing and maintaining VIC client base.
• Assist in achieving transaction budgets.
• Assist in recommending range improvements to suit the market.
• Assist in taking action on Customer Surveys (implementing action plans when required).

• Assist in managing and controlling shrinkage.
• Assist in managing the PIC process.
• Assist in managing wall-to-wall stock takes.
• Assist in managing and controlling stock movement inside the store.
• Assist in end control, IBTs, customer returns, receiving.
• Assist in analysing security requirements and implementing changes.
• Assist in managing and maintaining physical measures.

• Assist in managing debtors and RD cheques.
• Assist in managing petty cash.
• Assist in managing daily banking.
• Assist in managing shorts and overs.
• Assist in managing cheques and credit cards.

• Assist in maintenance and protection of racking and displays.
• Assist in maintenance and protection of signage (internal & external).
• Assist in maintenance of forklift and generator.
• Assist in maintenance and protection of IT equipment and telephone systems.
• Assist in maintenance and protection of the safe.

• Assist in recruiting and inducting all employees.
• Assist in ensuring training & development are in place.
• Assist in ensuring succession planning & career pathing are in place.
• Assist in managing manpower requirements in line with division and store strategy.
• Assist in ensuring open communication with the employee committee.
• Assist in managing employee relations.

• Assist in managing safety aspects in line with OHSA and neighbouring legislation.
• Ensure checklists are complete.
• Appoint safety reps as per OHSA Act.
• Report incidents.
• Assist in recording all incidents.

• Assist in maintaining housekeeping standards.
• Assist in managing merchandising standards.
• Assist in implementing and maintaining correct planograms.
• Assist in maintaining yard and parking areas.

• Assist in achieving operating income budget.
• Assist in managing the store according to the financial model, benchmarks, and budgets.

• Assist in achieving audit benchmark and monitoring adherence to company standards.
• Assist in implementing and maintaining controls and disciplines.
• Assist in implementing corrective action plans where necessary.

• Takes the lead.
• Inspires others.
• Takes responsibility.
• Gives employees their own responsibilities.
• Stimulates and uses input from others.
• Shows appreciation for good performance.

• Makes concrete agreements about the results to be delivered.
• Remains focused on results when other things interfere.
• Makes an effort to achieve objectives.
• Has a clear goal in mind.
• Seeks solutions when objectives become threatened.
• Finishes the job on time.

• Ensures necessary means to perform the job are available on time.
• Orders matters efficiently…