General Manager | Franschhoek | Dining and Wine Bar

General Manager | Franschhoek | Dining and Wine Bar

We are seeking a passionate, hands‑on GENERAL MANAGER to lead the team of a vibrant, hospitality‑driven restaurant that blends artisanal cuisine, a curated wine program, and a strong commitment to arts and community upliftment. This venue is known for its intimate atmosphere, creative partnerships, and dedication to exceptional guest experiences.

As a General Manager, you will be required to uphold high standards and drive operational excellence. The GM will oversee daily operations, team leadership, financial performance, guest satisfaction, supplier relationships, and alignment with our cultural and social values.

• Start Date: Immediate
• Staff Count: ~14 employees
• Seating Capacity: 21 seated guests + 4 two‑seater couches
• Schedule: Monday to Sunday (rostered shifts with Assistant Manager)
• Service
  
  Hours:
  
  10:00 – 21:30 (closing times may vary)
• Annual Closures: Christmas Day & New Year’s Day
• Reporting Line: Ownership / Operations Manager
• Transport: Own reliable transport required
• Equipment: Own laptop highly preferable

🔹 Operational Management

• Oversee day‑to‑day operations ensuring smooth service
• Maintain high standards of food, beverage, cleanliness, and ambience
• Manage opening/closing procedures and stock control
• Coordinate catering and bulk orders

🔹 Team Leadership

• Lead and motivate a team of ~14 staff
• Collaborate with Assistant Manager on shift management
• Recruit, train, and develop staff
• Build a disciplined yet joyful team culture

🔹 Financial Performance

• Manage budgets, cost controls, and profitability targets
• Monitor sales, labour costs, and margins
• Handle cash‑ups, reconciliations, and financial administration

🔹 Guest Experience

• Deliver exceptional guest service at all times
• Lead by example on the floor
• Handle feedback and complaints professionally
• Build strong community relationships

🔹 Wine, Art & Partnerships

• Manage curated wine list and cellar sales
• Drive wine sales through staff education and guest engagement
• Host wine tastings and premium experiences
• Promote partnerships with local arts initiatives

🔹 Compliance

• Ensure adherence to health, safety, hygiene, and liquor regulations
• Enforce responsible alcohol service
• Maintain internal policies and standards

Salary Package

• Monthly Salary: R14,000 – R20,000 (based on experience, wine knowledge, and management capability)
• Performance Incentives: Linked to operational success, wine sales growth, and team performance
• Staff Meals: Provided during shifts
• Statutory Benefits: In line with South African labour legislation
• Growth Opportunities: Potential to grow with the business as it expands

To apply for General Manager | Franschhoek | Dining and Wine Bar, please send your CV WITH UP-TO-DATE EMPLOYMENT HISTORY AND INSERTED FULL-LENGTH PHOTO.