Quality Manager

Position Profile / Job Description

Position Title: Quality Assurance Manager

Functional Department: Quality Assurance – Pinetown Division

Position reporting to: Plant Manager – Pinetown Division

Administration Level: Band 10

Required

Minimum Qualifications:

• Grade 12 plus recognized Total Quality Management (TQM) systems related and/or tertiary technical qualification;
  Quality and Mechanical Engineering qualifications preferred;
  Senior management experience in a similar position and in the automotive industry (Engine components experience preferred).
• Computer literacy, especially Microsoft Packages.
• People Management Skills, Negotiation Skills, Facilitation Skills, Empathy, Business Acumen, Communication Skills, Strong Interpersonal Skills, Attention to Detail, Ethics, Confidentiality, Project Management Skills, Analytical Acumen.

Required Minimum

Work Experience:

• 5–6 years Quality Managerial/Supervisory/Specialist experience, preferably in a manufacturing environment.
• Excellent understanding of Motor Industry Quality standards, Policies & Procedures, Union Experience.

To ensure adherence to Quality Control System.

• The Quality Control system is maintained in order to meet company and customer standards.
• Variances from Quality standards of components are identified and reported.
• Causes of deviation from standard are established and corrected.
• Customer complaints are investigated with corrective actions taken.
• Produce G8D and other relevant reports on causes of failure and required actions required actions.
• Scrap and rework targets are achieved.
• Ensure dimensional measuring equipment is calibrated at due intervals.
• Ensure benchmark sampling plan is utilised where relevant.
• Ensure swift turnaround times on support tests and measurements for special processes.
• Review all quality trends and metrics and make recommendations for improved focus.
• Ensure data collection systems are in place and data submitted on time for reporting purposes.
• Ensure Inspectors and Operators are fully trained and Skills Matrix updated.
• Ensure 5S is practised at the workstations.
• Attention to detail
• Knowledge of Quality principles and standards
• Lateral thinking
• Communication
• Facilitation
• Objectivity
• Ethics
• Analytical
• Systematic
• Initiative
• Pro-active.

To ensure that all materials produced & supplied meet customer specifications.

• Bought-out materials and finished goods are inspected according to inspection instructions and records maintained.
• Out of specification findings are reported immediately.
• Rejected product is quarantined.
• Supplier is informed of concern via Purchase Planning Clerk.
• Defective material reporting to be appropriately circulated.
• Attention to detail
• Knowledge of Quality principles and standards
• Familiarity of Customer specifications
• Communication
• Facilitation.

To ensure that customer and company standards are maintained.

• Identify all current external (Customer & Corporate) QMS requirements and incorporate these into the appropriate documentation. Initiate a formal review twice per year.
• Implement and drive a programme of Systems, Process, Dock and Packaging audits. Communicate audit findings in an accurate, detailed and timely manner. Schedule follow-up audits to ensure findings are closed out within defined time scales.
• Drive identified methodologies for problem solving.
• Issue non-conformance reports where appropriate for product, process and system non-conformances. Confirm permanent closeout, and suitability of corrective action on all reports within stipulated time frames.
• Achieve targeted objectives with regard to PPM’s and number of quality concerns for internal as well as our customers.
• AITF
  16949, ISO
  9001, VDA
  6.1 & BSI – Ensure ongoing organisational compliance with the quality management system requirements / periodic Management reviews.
• Scrap Rate – Reduce and maintain internal scrap rate at less than objective target – commitment to corporate year on year scrap reduction goals.
• Maintain a suitable Gauge R&R system and supporting calibration system.
• Training – Define and rollout organisational training plan for Quality Policy, Quality Awareness, SPC, Core Tools, Care and…