Quality Manager

Overview

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

• Implement the quality control strategy for Analytical Services laboratory divisions in line with overall corporate strategy.
• Assist QHSE Manager in strategic accreditation processes.
• Assist line management with the implementation of ISO 17025.
• Evaluate improvement systems.
• Assist laboratories with corrective and remedial actions and complaints.
• Assume overall management/accountability and responsibility in ensuring that all remedial actions/complaints/IR findings are closed out within agreed time frames.
• Provide training on quality and technical related matters.
• Create quality awareness at all staff levels.
• Assist with management reviews.
• Tailor procedures and processes for reliability and maintainability.
• Evaluation of Proficiency Tests.
• Responsible for all SANAS matters relating to the accreditation / compliance of the organization (as per responsibilities for Nominated Rep SANAS document R-03).
• Adhere to all quality and safety requirements of the SGS management system.
• Perform any other reasonable tasks as assigned by direct line manager.

Education

• Applicable Post-Graduate degree or diploma
• Quality Control and/or Quality Assurance qualification
• Working knowledge of ISO
  17025
• Knowledge of work processing packages, MS Word, Excel and Abode Writer
• Code 8 driver’s license

Experience

• Minimum 5 years of experience in an administrative position / reporting
• Minimum of 5 years in the field of Analytical Services
• Solid Management/Senior Supervisory experience
• Fully acquainted with LIMS (CCLAS) system
• Full knowledge of Laboratory Quality Management System (ISO
  17025)
• Full knowledge of internal auditing
• Good co-ordination and management skills
• Outstanding attention to detail

Required Skills:

• Integrity
• Attention to detail
• Punctuality
• Good interpersonal skills
• Must be flexible and willing to work shifts and overtime when necessary
• Full knowledge and experience of Sample preparation and Fire Assay procedures
• Basic knowledge of entering data on the SLIMS
• Speak, write and understand English