Nurse Manager, Crisis Services

Position: Nurse Manager, Crisis Services, 40 Hours, Days
Location: Worcester

Please note that the final offer may vary within this range based on a candidate’s
** experience, skills, qualifications, and internal equity considerations**.Come join a friendly and inclusive team that provides quality care! Community Healthlink (CHL) recognizes the power of a diverse community and seeks applications from individuals with varied experiences, perspectives, and backgrounds. Community Healthlink (CHL) is looking for Full-time (37.5 hrs/wk)
** CSS Nurse Manager
** in Worcester County. Oversight of one program is Worcester and the other in Leominster.
* Provides leadership and supervision of nursing personnel to ensure ANA professional nursing standards of practice and code of ethics are followed and exhibited by the nursing team members
* Oversight of Medication Opiod Use Disorder (MOUD) protocol across programs
* Provides direct nursing care to clients in these programs as needed.
* Provides individual supervision and documentation of the discussion for all nurses under their management.
* Attends all program related staff meetings and supports nurse attendance at these meetings.
* Ensures nursing staff completes all annual required CHL trainings
* Ensures nursing team is aware of how to access agency policies and procedures on the HUB.  Ensures any updates are reviewed with the team
* Identifies educational opportunities for the nursing team and collaborates with staff education to develop and facilitate training sessions as needed
* Assists in the development of new policies and procedures as needed to ensure client safety
* Collaborates with other nurse leaders in the agency to aide in the development/improvement of nursing care related work flows and protocols
* Ensures areas in need of quality improvement are being identified and addressed
* Utilizes the Idea System and Lean philosophy towards process improvement, and quality client care
* Follows CHL True North and educates nursing team regarding True North
* Functions as a member of management team, attending management meetings as required
* Actively participates in professional groups and committees within CHL, such as;
Nurse Leadership Meeting, Infection Control Committee, CSDPP and others which are of interest that will aid in professional development and collaboration with peers
* Responds to all medical and mental health emergencies and assists the medical/clinical team as needed
* Develops strong collaborative relationships with members of management team, staff, peers, physicians and other providers in the community
* Responsible for management and development of nursing schedules for all care areas supported by this role
* Reviews work schedule within Kronos and approves bi-weekly timecard Reviews requests for time off (i.e.vacation/medical leave)
* Collaborates with HR as needed
* Provides direct nurse care to patients as needed
* Acts as a mentor to the nursing team, provides constructive criticism, training as needed and completes annual performance reviews
* Uses quality improvement techniques and strategies to implement change and improvements and areas which impact client care
* Assists the nursing team in care areas with identifying supply needs and maintaining any medical equipment and supplies
* Fosters and supports diverse views and perspectives, demonstrates Standards of Respect with all clients and team members
* Assists in maintaining an environment of professionalism, respect, tolerance, civility and acceptance to all clients, team members and visitors
* Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors
* Licensed as a Registered Nurse in Massachusetts
* Bachelors Degree in nursing is preferred
* Minimum of two years' experience in behavioral health/ nursing services
* Experience using electronic medical records, MassPAT
* Licensed as a Registered Nurse in Massachusetts
* Must be able to pass a CORI background check
* Current valid US-issued driver's license and ability to provide registered, inspected and insured automobile for work related purposes including transporting clients in your own vehicle
* All candidates will be subject to a CORI review as outlined in the regulations set by the Massachusetts Executive Office of Health and Human Services. For more information, click
* Community Healthlink is an Affirmative Action/ Equal Opportunity Employer.  We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law.  Hiring, transferring and promotion practices are performed without regard to the above listed items.

** If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a).  These regulations prohibit…