Readvertisement Service Supervisor Field Service Global Grade 10 - Kathu

Key Output

• Supervise a team of artisans and assistants in the maintenance and repair of earthmoving equipment and / or components
• Manage and monitor work in progress
• Apply all applicable policies and procedures, e.g. warranty, safety, etc
• Effectively communicate verbally and non-verbally with team, management, customers and peers
• Utilise appropriate processes such as succession planning, PM & L&D to develop and grow team and self
• Ensure outputs of service audits are achieved.
• Make sure that all repairs are performed in line with the warranty procedures
• To manage and repair all the equipment repairs
• To successfully lead the team and ensure that all repairs are done timeously,
• Effectively manage the team meetings, to complete monthly reports.
• To liaise with the service management to ensure that all outputs are met.

• Qualified Artisan. [Mechanic in relevant trade (e.g., Diesel Mechanic / Earthmoving Equipment Mechanic)
• Minimum 5 years post-apprentice / learnership experience
• Standing as supervisor or as team leader on several occasions or being a service planner for at least 2 years
• Knowledge of the planning function.
• Computer literate
• Supervisory knowledge will be advantageous, excellent technical, interpersonal and leadership skills.
• Sound interpretation of communication skills
• Basic technical report writing, business and financial understanding
• Driver’s license – Code B