Technical Team Lead

Position: Technical Team Lead - (PERMANENT)
Location: Roodepoort Nedersetting

Main Purpose of the Job (Overall objective)

- The SAP Support Manager will support the strategic and operational management of the SAP ERP systems. This role is responsible for ensuring system stability, managing support to the end-user community, compilation of training material, and continuous improvement with a strong emphasis on the Order to Cash function. The incumbent will manage a team of four and drive performance in alignment with business goals.
- The role will be based at the Roodepoort Lea Glen branch and will report into the Applications Portfolio Manager. Please note this is an office-based role.

Key Performance Areas

- Resolve daily operational issues and drive system enhancements.
- Support and manage the SAP solution for the "Order to Cash" and/or the "Procure to Pay" processes.
- Manage the IT SAP team responsible for the "Order to Cash" solution, ensuring high performance and collaboration.
- Oversee SAP system operations, ensuring 99.8% uptime.
- Drive the use of SAP SEN training tools and ensure 100% training material is updated and live.
- Collaborate to ensure successful audits with no repeat findings and implement corrective actions.
- Support the SAP authorization software (Sorterion) roll-out with special attention to ensuring the appropriate roles & access is designed to ensure efficient SAP support.
- Implement and activate SAP ALM and ensure full adoption by the SAP support team.
- Manage IT initiatives and change requests efficiently within allocated time and budget.
- Allocate resources to support tasks on major projects in collaboration with the Application Portfolio Manager and the project office ensuring timely, quality delivery. Ensure handover from projects to support.
- Manage change requests and 3rd level support through the 3rd party Application Managed Service (AMS) contract with the agreed budget.

Required

Minimum Education and Qualification and Experience

- Bachelor's degree in Information Systems, Business Administration or related.
- Extensive experience with SAP S/4

HANA, particularly in the Order to Cash processes.
- Proven leadership experience managing teams of 4/5 or more.
- Strong project management and process improvement skills.
- Excellent communication and stakeholder management abilities.
- SAP S4 training or certification is desirable.

Competencies

- Delivery-focused and customer-oriented.
- Resilient and adaptable to change.
- Analytical with strong problem-solving skills
- Visionary and enterprising mindset.

Kindly regard your application as unsuccessful if you have not heard from the agency within 2 weeks.