IT Technician

TWK Agri has the following vacancy available: IT Technician within the IT division at Nelspruit, Mpumalanga.

This role involves providing technical support for hardware, software, networks, and related systems. The IT Technician will be responsible for resolving technical issues, performing installations and maintenance, supporting users on-site and remotely, and ensuring the security and reliability of IT infrastructure.

• Diagnose and resolve hardware, software, and network operating system issues
• Install, configure, and maintain desktop and laptop hardware and software
• Troubleshoot and service printers and peripheral equipment
• Install and configure network infrastructure and related equipment
  
  Install and configure camera solutions
• Provide on-site, telephonic, and remote technical support to users
• Create and manage network user accounts and access credentials
• Maintain an accurate inventory of IT hardware, software, and technology resources
• Ensure systems are secured through antivirus installation and regular updates
• Research and recommend suitable IT solutions, hardware, and software purchases
• Escalate unresolved issues to higher-level support within agreed response times
• Ensure high levels of customer satisfaction through effective support delivery

• Matric / Grade 12
• CompTIA A+ Certification
• CompTIA N+ Certification
• Minimum 2 years’ IT support experience
• Valid Code B Driver’s Licence
• Windows troubleshooting
• Printer troubleshooting and maintenance
• Network installations and basic configuration
• Hardware and software diagnostics
• Strong interpersonal and communication skills
• Ability to work under pressure and meet deadlines
• Goal-driven with strong accountability

Take the next step in your career with TWK Agri, a trusted leader in agriculture and beyond.

TWK Agri supports the principles of Employment Equity and reserves the right to prioritise candidates in line with our Employment Equity targets.