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IT Support Specialist

Job in Jet Park, Gauteng, South Africa
Listing for: Atlas Copco
Full Time position
Listed on 2026-01-17
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator
Job Description & How to Apply Below
Location: Jet Park

._content{width:%;height:auto}Your role
  • To provide the onsite support for end users to identify, diagnose and rectify any issues in computer hardware, software, services, and applications.
  • Support end users and deliver IT services in the areas of Microsoft , MS Teams, PC support, LAN and WAN, video conferencing etc.
  • Hands-on practice on Microsoft Power platform services including Power automate and power app.
  • Microsoft SharePoint online administration (Intermediate level).
  • Mobile devices support including the mobile device management.
  • Provide hands on support to our specialist team with server, network, and telephony infrastructure.
  • Maintain Asset Management database in Service Now with accurate records of IT assets.
  • To be fully compliant to IT Security guidelines, procedures & policies referring to Atlas Copco Way.
  • Manage vendor relationships to ensure timely delivery and quality of service.
  • Communicate effectively with stakeholders to ensure alignment of IT services with business objectives.
  • Liaise with local vendors for procurement, maintenance, and support of IT equipment and services.
  • To succeed, you will need
  • Minimum of 2 years’ experience in similar role.
  • Strong knowledge of computer hardware, software, and network systems.
  • Troubleshooting PC’s, laptops (Dell and HP experience).
  • Mobile devices management and support.
  • Hands on experience with Microsoft , especially MS Teams, MS Outlook, One Drive & SharePoint.
  • Experience with vendor management and project participation is a plus.
  • Experience working in a global or multi-site environment.
  • University degree or equivalent competence gained through experience.
  • ITIL Certified Experience with IT best practice / ITIL; ITIL certification desirable.
  • Certifications such as CompTIA A+, Network+, CCNA or Microsoft Certified IT Professional (MCITP) is a plus.
  • In return, we offer
  • Culture of trust and accountability
  • Lifelong learning and career growth
  • Innovation powered by people
  • Comprehensive compensation and benefits
  • Health and well-being
  • Job location

    On-Site
    This role requires you to work on-site at our office in Jet Park, Boksburg, South Africa (ZA). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

    Contact information

    Talent Acquisition Team:
    Taryn Calsey Africa

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