More jobs:
CRM & System Controller
Job in
Krugersdorp, 1718, South Africa
Listed on 2026-01-11
Listing for:
Packtronic Coding and Marking Systems
Full Time
position Listed on 2026-01-11
Job specializations:
-
IT/Tech
CRM System, Data Analyst -
Business
CRM System, Data Analyst
Job Description & How to Apply Below
Packtronic's Managing Director | 28+ years of Business Strategy Expertise
We are seeking a highly analytical and detail-oriented CRM & Systems Controller with a strong statistics or data analysis background to manage, optimise, and maintain our CRM systems. The role focuses on data integrity, system performance, reporting, and delivering actionable insights to support sales, marketing, and management decision‑making.
Key Responsibilities- Manage and maintain the company CRM system, ensuring data accuracy, consistency, and compliance
- Monitor system performance and identify opportunities for optimisation and automation
- Analyse CRM and customer data to produce statistical reports, dashboards, and insights
- Track sales, marketing, and customer engagement performance metrics
- Develop and maintain forecasts, trend analyses, and performance reports
- Support users with CRM training, troubleshooting, and best‑practice guidance
- Collaborate with sales and marketing teams to improve data‑driven strategies
- Ensure data security, access control, and system governance
- Assist with system upgrades, integrations, and testing
- Proven experience with CRM systems (e.g. Smartsheet, Salesforce, Hub Spot, Zoho, Microsoft Dynamics, or similar)
- Strong statistical analysis and reporting skills
- Advanced Excel skills; experience with Power BI, Tableau, or similar tools is advantageous
- High attention to detail and strong data quality management skills
- Preferred Skills & Experience
- Experience in sales and marketing data analysis
- Exposure to AI‑driven tools, automation, or predictive analytics within CRM or marketing platforms
- Understanding of marketing funnels, lead scoring, and customer journey analysis
- Ability to interpret complex data and present insights clearly
- Strong communication and stakeholder management skills
- Competitive salary based on experience
- Opportunity to work in a data‑driven, innovative environment
- Career growth and professional development opportunities
Mid‑Senior level
Employment typeFull‑time
Job functionBusiness Development and Sales
#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×