HR Business Partner - Shared Services

Location: Durbanville

Our client is dynamic, forward-thinking organization united by a shared purpose: to build exceptional businesses that make a meaningful difference. They foster a collaborative, inclusive workplace where people are empowered to excel and drive innovation.

We are seeking an experienced, strategic, and hands-on HR Business Partner – Shared Services to join their growing team in Durbanville, Cape Town.

If you’re a purpose-driven HR professional who thrives in dynamic, international environments and is passionate about shaping meaningful employee experiences, this is the role for you.



Position Overview

The HR Business Partner – Shared Services plays a key role in shaping and executing the Group’s people strategy across our South African operations and global teams.

This role blends strategic HR approach with operational excellence, ensuring our HR frameworks foster organizational success, compliance, and a positive employee experience.

As a trusted partner to leadership and employees, you will provide expert guidance across core HR functions, including:

• HR Policy and Compliance
• Employee Engagement and Morale
• Employment Equity (EE)
• Compensation and Benefits
• Offer generation, onboarding, and induction.
• Performance Management

You will also act as the primary HR liaison between South Africa and the United States, promoting cross-office alignment and a unified company culture.

Key Responsibilities HR Policy, Compliance and Operations

• Develop, implement, and continuously improve HR policies, procedures, and Standard Operating Procedures (SOPs) aligned with company objectives.
• Ensure all HR frameworks and programs consistently reflect the company’s values, support strategic priorities, and promote a fair, compliant, and high-performance workplace culture.
• Ensure compliance with local labour laws, health and safety regulations, and ethical industry standards.
• Partner with senior leadership to drive group-wide HR initiatives aligned with company objectives.
• Maintain accurate HR documentation, benefits data, and employee records.
• Support payroll and benefits administration in partnership with external providers.
• Provide administrative oversight for office management to ensure a productive work environment.
• Effectively communicate policy updates across all levels of the organization, ensuring understanding, consistency, and alignment with best practices.
• Address and resolve people-related matters with balanced, commercially pragmatic solutions that support both employee well-being and business objectives, escalating when necessary.
• Lead regular HR audits and compliance reviews to uphold organizational integrity, ethical standards, and adherence to legal and regulatory requirements.

Employee Engagement and Morale

• Partner with leaders to build a positive, high-performance culture that supports engagement, retention, and growth.
• Lead offer generation, employee onboarding, induction, and orientation programs for a seamless integration experience.
• Provide HR advisory support on employee relations, performance management, and workforce planning.
• Provide business-focused and best practice HR support to designated areas of the business.
• Function as the central HR liaison for employees, ensuring responsive and solution-oriented support and seamless access to HR resources.
• Monitor local staffing metrics including headcount, turnover, and attrition to ensure local vacancies are filled efficiently and strategically, in alignment with workforce planning objectives and organizational growth goals.

Strategic HR Business Partnering

• Serve as the HR Business Partner and key conduit between the Group’s South African and U.S. teams, driving and ensuring alignment, collaboration and consistency across local and global HR policies, processes, and initiatives.
• Support cross-border HR initiatives, including policy harmonization and engagement strategies.
• Provide strategic guidance to management on HR matters, including conflict resolution, disciplinary processes, and employee development initiatives.
• Foster collaboration and communication across time zones and cultural contexts.

Employment Equity (EE) Planning and Implementation

• Coordinate the development,…