Front Office Manager

Full time | Kendrick Recruitment | South Africa

Posted On 2026/01/14

R12,500

City Ballito

State/Province Kwazulu-Natal

1050

Location: Ballito

Kendrick Recruitment is seeking an experienced Front Office Manager to join a luxury boutique hotel in Ballito. This role is ideal for a professional with strong leadership skills and a passion for delivering exceptional guest experiences.

• Oversee all front office operations, including reception, guest services, and reservations.
• Lead, train, and mentor front office staff to ensure high standards of service.
• Manage guest enquiries, complaints, and special requests professionally and efficiently.
• Monitor daily operations, including reporting, scheduling, and staff performance.
• Collaborate with other departments to ensure a seamless guest experience.

• Proven experience as a Front Office Manager or similar role within luxury hospitality.
• Strong leadership, organisational, and communication skills.
• Professional, reliable, and guest-focused.
• Ability to work under pressure and maintain high service standards.
• Proficient in front office systems and reservation management.

This is an excellent opportunity for a dedicated hospitality professional to lead a dynamic front office team within a prestigious boutique hotel.