Guest Relations Consultant

Salary: R10,000 (Negotiable, DOE)

Location: North West Province

Accommodation: Live-in

Work Cycle: 3 weeks on / 1 week off

Kendrick Recruitment is currently seeking an experienced and personable Guest Relations Consultant to join the team at a luxury safari lodge in the North West. This live-in position requires a candidate with strong interpersonal skills, a solid understanding of hospitality systems, and a hands-on approach to guest service and lodge support.

Key Responsibilities:

• Manage guest check-ins, check-outs, and general guest communication

• Ensure a seamless and personalised guest experience from arrival to departure

• Assist with hosting guest activities and meals when required

• Maintain guest records and manage bookings through hospitality software

• Liaise with various departments to ensure guest needs are met efficiently

• Handle guest queries and feedback in a professional and timely manner

Requirements:

• Prior experience in a similar guest-facing hospitality role is essential

• Strong communication and people skills

• Proficient in Microsoft Office and Outlook

• Familiarity with hospitality software (experience with Benson or Tall Order is beneficial)

• Drivers licence and own transport required

• Flexible and willing to step in to support other lodge functions when needed

This is an excellent opportunity to join a respected safari lodge team and contribute to a world-class guest experience in a beautiful bushveld setting.

Please note:

Only shortlisted candidates will be contacted.