Assistant Housekeeping Manager – Franschhoek – Western Cape

Main Responsibilities

• Provide direction, oversight, and guidance to the Housekeeping Team, ensuring they are motivated and aligned with the hotel’s standards.
• Facilitate communication and collaboration within the Housekeeping Team and across other departments.
• Prepare weekly work schedules for the Housekeeping department based on the weekly forecast and allocate tasks to staff accordingly.
• Check daily manning levels to ensure the department is adequately staffed at all times.
• Inspect guest rooms and public areas to ensure that furnishings, facilities, and equipment are clean, well‑maintained, and in good repair.
• Implement and monitor departmental par‑stock levels for chemicals, amenities, linen, and other items in collaboration with Hotel Management.
• Monitor and control inventories for operating equipment, linen, stationery, guest supplies, cleaning supplies, and uniforms to maintain par stocks and control costs.
• Identify areas where waste can be reduced, and financial savings made, and monitor service practices to achieve waste reduction targets.
• Ensure that departmental training records are up to date and reflect all training conducted.
• Implement and monitor an effective key control system for areas relevant to the Housekeeping Department, ensuring the safety and security of guests, staff, equipment, and supplies.

• Minimum of 2 years of experience in a similar position within a 5-star luxury property
• Impeccable communication skills both written and verbal
• Leadership experience
• Strong training skills and experience
• Effective rostering abilities
• Knowledgeable with the controlling of expenses and inventories
• Ability to remain calm and professional under pressure
• Diploma in Hospitality
• Valid driver`s license
• High level of physical endurance