Assistant Front Office Manager

🌿 NOW HIRING: ASSISTANT FRONT OFFICE MANAGER 🌿

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Location:

Timbavati

A luxury lodge in Timbavati is seeking an experienced and driven Assistant Front Office Manager to support and oversee Front Office operations, Safari Shop, Massages, and Transfers. This role will also relieve the Front Office Manager during leave periods and play a key leadership role within the lodge.

• Front Office & lodge communication coordination
• Guest preparation, confirmations, check-ins & check-outs
• Managing day sheets, room allocations & occupancy forecasts
• Liaising with internal departments and airstrip operations
• Overseeing transfers, massage & safari shop operations
• Staff rostering, training & leave planning
• Financial support: banking, reports, revenue & cost analysis
• Ensuring accurate records, reports & guest feedback follow-up

• Excellent communication & leadership skills
• Strong organisational & decision-making ability
• High attention to detail & accuracy
• Ability to work under pressure with a positive attitude
• Excellent English (spoken & written)
• Strong computer skills (Word, Outlook & Excel)
• Honest, proactive, and team-oriented

• Hospitality & luxury lodge environment
• PANstrat knowledge advantageous
• Minimum 2 years Front Office experience
• 4–5-star lodge experience essential
• Assistant Front Office Management experience advantageous