More jobs:
Head of Clinic/Matron
Job in
Umhlanga, KwaZulu-Natal, South Africa
Listed on 2026-01-30
Listing for:
Greys Recruitment
Full Time
position Listed on 2026-01-30
Job specializations:
-
Healthcare
Healthcare Management, Healthcare Administration -
Management
Healthcare Management
Job Description & How to Apply Below
Location: Umhlanga
We are currently seeking a Head of Clinic/Matron to oversee the clinic's clinical management, nursing leadership, and operational efficiency.
Minimum Requirements:
- Registered Nurse (General) with SANC registration
- Additional qualification in Nursing Management / Health Services Management (advantageous)
- Strong leadership and people-management skills
- Sound knowledge of clinical governance and healthcare legislation
- Excellent communication and interpersonal skills
- Strong organisational, planning, and problem-solving abilities
- Computer literacy (clinic management systems, MS Office)
- Ability to work under pressure and manage multiple priorities.
- Oversee and maintain high-quality nursing and clinical care standards
- Ensure compliance with HPCSA, SANC, Department of Health, and internal policies
- Implement and monitor clinical protocols, infection control, and patient safety standards
- Handle clinical incidents, audits, and quality improvement initiatives
- Ensure patient confidentiality and ethical practice at all times
- Lead, supervise, and support nursing and clinical staff
- Manage staff rosters, leave, performance reviews, and disciplinary processes
- Identify training needs and support continuous professional development
- Promote a positive, professional, and patient-centred work culture
- Oversee daily clinic operations to ensure efficient patient flow
- Coordinate with doctors, allied health professionals, and support staff
- Manage clinic schedules, bed capacity (where applicable), and resource allocation
- Maintain accurate clinical records and reporting
- Participate in budgeting, stock control, and procurement of medical supplies
- Ensure adherence to health and safety, infection prevention, and labour legislation
- Prepare for and participate in internal and external audits
- Manage risk, incidents, and complaints, ensuring corrective actions are implemented
- Monitor KPIs related to clinical outcomes, staff performance, and patient satisfaction
- Act as the main clinical liaison between management, doctors, staff, and patients
- Address patient queries and complaints professionally and effectively
- Support management with operational planning and strategic initiatives
- Minimum 5–8 years of nursing experience
- At least 3–5 years in a supervisory or management role
- Experience in a clinic, hospital, or healthcare facility environment.
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