Operations Coordinator; Howick

Operations Coordinator (Howick)

Summary

As an Operations Coordinator for a SETA-approved training service provider, you will play a critical role in ensuring the efficient and compliant delivery of training programs. This position is essential for maintaining high-quality standards and meeting the needs of both learners and clients. Your responsibilities will encompass coordinating training programs, managing resources, liaising with stakeholders, overseeing financial aspects, and ensuring compliance with regulatory standards.

Responsibilities

• Training Program Coordination:
  • Plan weekly and monthly training schedules with facilitators and clients.
  • Allocate and manage training materials, venues, and equipment effectively.

• Stakeholder Communication:
  • Serve as the primary contact for clients, addressing inquiries and providing updates on training progress.
  • Collaborate with trainers, assessors, and administrative staff to ensure cohesive program delivery.

• Financial Management:
  • Assist in preparing and monitoring training budgets for cost-effective operations.
  • Ensure timely and accurate invoicing for training services.
  • Manage and cost company vehicles, travel, and accommodation.

• Reporting and Documentation:
  • Maintain accurate records of training attendance, outcomes, and feedback.
  • Prepare regular reports for internal stakeholders and SETA submissions, ensuring compliance with regulatory standards.

• Risk Management:
  • Identify potential challenges and implement solutions to mitigate risks in training delivery.
  • Regularly review training processes to ensure compliance with clients’ training requirements and regulatory bodies.

Requirements:

• Proven experience in coordinating training programs or similar roles.
• Strong organizational and resource management skills.
• Excellent communication and client liaison abilities.
• Financial acumen with experience in budget oversight and invoice processing.
• Ability to maintain accurate records and prepare detailed reports.
• Proactive problem-solving skills and risk management experience.
• Familiarity with SETA and other regulatory compliance standards.