Reception Administrator

Mediclinic Worcester Worcester South Africa

Closing date: 23/11/2025

Number of positions: 1

Recruiter name:
Liezel Alberts

Reference number: 65034

Workplace Type:
On-site

Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.

• Ensure admissions (including pre‑admissions / bookings) are captured and processed as per procedure.
• Identify and prevent financial risks by adhering to policies and procedures.
• Ensure an effective discharge process as per the Patient Administration Manual.
• Maintain patient confidentiality.

• ESSENTIAL
  
  EDUCATION:
  
  Grade 12 or equivalent.
• DESIRED
  
  EDUCATION:
  
  None.

• ESSENTIAL
  
  MINIMUM EXPERIENCE:
  
  None.
• DESIRED
  
  EXPERIENCE:
  
  Reception administration experience;
  Experience in a private healthcare facility.

• Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
• Admission;
  Bed functions;
  Preparation for next day and discharge processes.
• Anatomy (including terminology)
• Hospitals switchboard systems
• Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
• Patient admin programmes on the AS400 system
• Computer literate (Microsoft Office)
• ICD and CPT codes
• Medical Aid Schemes and the Private healthcare environment
• Workmans Compensation Act (WCA) processes; procedures and policies
• Emergency / Major Incident Protocol (e.g. Fire; floods; robbery)
• Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)

All applicants will be considered with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa as well as internal applicants/employees that meet the minimum requirements.