Reception Administrator

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Mediclinic Panorama| Panorama, Cape Town | South Africa

Closing date: 27/01/2026 | Number of positions: 1 | Recruiter name:
Philippa Vanda Botha | Reference number: 63902 | Workplace Type:
On-site | Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile.

To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.

Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure

Identify and prevent financial risks by adhering to policies and procedures

Ensure an effective discharge process as per the Patient Administration Manual

ESSENTIAL

EDUCATION:

Grade 12 or equivalent

DESIRED

EDUCATION:

None

ESSENTIAL

MINIMUM EXPERIENCE:

None

DESIRED

EXPERIENCE:

• Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
• Admission;
  Bed functions;
  Preparation for next day and discharge processes
• Anatomy (including terminology)
• Hospitals switchboard systems
• Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
• Patient admin programmes on the AS400 system
• ICD and CPT codes
• Medical Aid Schemes and the Private healthcare environment
• Workmans Compensation Act (WCA) processes; procedures and policies
• Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

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