Medical Front Office Manager - Knysna

The Role

Established specialist physician practising in Knysna, urgently requires an experienced, hands‑on and confidential medical office manager to fill this important role.

Welcoming patients and ensuring that all personal details are correct and up to date.

Responding to incoming calls clearly and professionally in both English and Afrikaans.

Ensuring that patients’ details are correctly captured on file / updated if old patients.

Ensure that the physician has the patient’s correct documentation.

Communicate with medical aids (on Elixir Live) and verifying details submitted by patients are correct.

Process all medical aid claims and assist with any queries.

Check all email correspondence and respond to any enquiries timeously.

Courteously deal with collecting payments and invoicing, etc.

Maintain the reception area and deal with all administrative tasks.

Manage the physician’s diary,

Ensure confidentiality at all times.

4 years’ experience as a medical receptionist, preferably working for a specialist.

A tertiary qualification would be welcomed.

Comprehensive experience dealing with medical aids.

Bilingualism in both English and Afrikaans.

Strong computer literacy in MS Office and Elixir medical package.

Basic bookkeeping knowledge – invoicing, dealing with payments, etc.

Presentable and well‑groomed in keeping with a professional practice.

Honest and Trustworthy – at least two references required.

Driver’s licence with own transport.

This is a five‑day per week position with no Saturdays involved.

As this is an urgent position preference will be given to a local Knysna candidate.

Please e‑mail your CV in MS Word format together with a small suitable photo of yourself for front of CV purposes.

All POPI requirements respected.

Should you not receive a response within 10 days please consider your application unsuccessful. Thank you!

Job Reference: LHR
00100