Accounts Receivable​/Snr. Credit Controller - Hybrid

Position: Accounts Receivable / Snr. Credit Controller - Hybrid
Location: Nigel

Our client is searching for a Credit Controller for a 12 month contract to join their team in Sandton (Hybrid)
Overview Our client is searching for a Credit Controller for a 12 month contract to join their team in Sandton (Hybrid).Responsibilities To ensure that the company gets paid on time, manages its credit risk effectively, and maintains healthy cash flow while protecting customer relationships.

Required Education / Training At least a Degree or National Diploma in Credit Management or Accounting Proficient in MS Office packages i.e. MS Word, Excel, Outlook.

Accpac and Microsoft Dynamics knowledge (advantage).Required Work Experience Minimum of 2
-5 years’ Credit Control and CRM Experience.

Strong experience in collecting outstanding debts professionally and within agreed timelines.

Technical Competencies Microsoft Dynamics package (advantage)
Sage
300/ Accpac (advantage)
MS Office Intermediary to Advanced Excel Strong Reconciliation skills

Accounts Receivables Reporting and Analysis skills

Credit Management policies and procedures knowledge

Familiarity with automation tools (advantage)
Good understanding of the order to cash process

Behavioural Competencies Analytical Establish  and maintain solid relationship with customers including all relevant stakeholders

Attention to detail

Ability to work under pressure and multi-task

Team contribution

Business acumen

Communication skills both written and verbal

Negotiation skills

Target driven

Good Telephone etiquette

Problem solving

Innovative

Time management & prioritisation

Customer service orientation

Key Performance Areas Ensure policies and procedures are always adhered to Perform credit checks on new and existing customers

Creation of customer accounts as per agreed SLAEfficient and timeous collection of payments within target and performance driven KPI’sFollow up on overdue accounts

Capturing of customer payments to the correct account

Apply customer payments according to customer remittances

Distribute customer statements and invoices

Meet with customers and arrange payment plan

Send demand letters to overdue customers

Place overdue accounts on hold.

Handover bad debts.

Resolving customer queries and ensure all tickets are closed once resolved on ZOHO desk Communicate effectively with internal departments to resolve customer queries

Reconciliation of debtor’s accounts

Submit debit order run Attend to unpaid debit orders

Month end age analysis report with commentary

Prepare weekly subsequent payment report

Submit weekly age analysis report for overdue accounts

Present risk customers to the risk committee bi-weekly

Process refunds and adjustment journals

Ensure customer master data is up to date and accurate

Attend to audit samples during external and internal audit
#J-18808-Ljbffr