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Service Consultant

Job in Empangeni, 3875, South Africa
Listing for: Capitec Bank
Full Time position
Listed on 2026-01-24
Job specializations:
  • Finance & Banking
    Banking & Finance, Bank Customer Service
Job Description & How to Apply Below
Location: Empangeni

Overview

  • To see what this job is about and complete a short assessment, please .
  • Once you have completed the above finalize your application by clicking apply below.
  • Purpose Statement
    • To enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in order to support our clients to Bank Better and Live Better
    Experience

    Minimum:

    • 3 to 6 months previous client service experience within a retail/ financial/ banking environment OR if no experience, a candidate with a relevant tertiary qualification can be considered

    Ideal:

    • More than 1 year’s client service experience within a retail/ financial/ banking environment
    • Demonstrated track record of engaging in a sales and client facing environment
    Qualifications (Minimum)
    • Grade 12 National Certificate / Vocational
    Qualifications (Ideal or Preferred)
    • A relevant tertiary qualification in Commerce or Similar
    • Certification in Finance or Banking
    Knowledge

    Minimum:

    • Knowledge and understanding of:
      • Basic calculations
      • Retail/consumer service environment

    Ideal:

    • Knowledge and understanding of:
      • Capitec Bank Products
      • Internal business processes and procedures
      • Organisational Policies, including (but not limited to) the Branch Credit Granting Policyprinciples (BCGP)
    Skills
    • Communications Skills
    • Interpersonal & Relationship management Skills
    • Computer Literacy (MS Word, MS Excel, MS Outlook)
    Conditions of Employment
    • Clear criminal and credit record
    • Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system

    Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

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