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Customer Services Repair Senior
Job in
Turffontein, Gauteng, South Africa
Listed on 2026-01-27
Listing for:
Execustaff
Full Time
position Listed on 2026-01-27
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
Under the general direction of the Workshop Manager, responsible for performing various administrative sales related tasks on a day-to-day basis. Position objective is to take ownership in the running of the day-to-day Repairs and Calibration related administrative operations, ensuring that relevant documents are completed in a satisfactory way, and that they comply with work instructions.
Main Responsibilities
- Oversee and ensure the bellow is followed
- Generating Job Cards (Local / Export /Distributors)
- Generating Quotations (Local / Export / Distributors)
- Generating Sales orders (Local / Export / Distributors
- Generating costing sheets (Local / Export / Distributors)
- Calculating freight costs (Local / Export / Distributors)
- Offer a professional service and update clients on existing orders
- Liaising with suppliers
- Customer Service Reports
- Follow-ups with customers
- Accounts queries – Income in advance for Export & Local clients.
- Follow-up on Purchase Orders – e-mail, whatsapp, teams, skype and phone call
- Report back, in detail, to customers
- Report back to customers, daily, on Quotation and order status
- Maintain and update one drive sheets and folders.
- Customer discounts
- Loyalty signed agreements
- Weights and dimensions
- Freight charges
- Maintain and update Work Instructions
- Import clearance of transport containers
- Analyse Summary of SAP History and feedback to Manager
- Retention of customers
- Forecast & Planning
- Open Job card reports
- Grade 12
- Minimum 3–5 years of experience in customer service or repair coordination.
- Dyna Supervisory Certificate
- Business Admin Diploma / Certificate
- DGR Cat 6 Certificate
Position Requirements
10+ Years
work experience
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