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Call Center Manager — Customer Experience & Operations
Job in
Potchefstroom, 2520, South Africa
Listed on 2026-01-27
Listing for:
Sourcing and Recruitment Consultants
Full Time
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, Client Relationship Manager, HelpDesk/Support
Job Description & How to Apply Below
A leading provider of mining safety solutions is seeking a team leader to manage customer service operations. This role involves inspiring a team, addressing complex customer inquiries, and developing processes to enhance service delivery. Candidates should excel in performance monitoring and reporting while working in a dynamic environment. Experience in managing customer service teams is essential, as is a commitment to improving service efficiency.
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