Switchboard Operator
Job in
Kempton Park, 1618, South Africa
Listed on 2026-01-27
Listing for:
Water Tower Group
Full Time
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Call Center / Support, Customer Service Rep
Job Description & How to Apply Below
Requirements
- Minimum Requirements:
- ⦁ NQF level 4 or 5 (Grade 12 Certificate or equivalent).
- ⦁ Must be Computer literate.
- ⦁ Good interpersonal and communication skills (verbal and written).
- ⦁ Understanding of customer care and Batho Pele Principles must be able to work shifts.
Operate and manage the switchboard efficiently
Ensure proper maintenance and functioning of the switchboard
Handle incoming and outgoing calls
Channel calls to the appropriate sections
Respond to general enquiries and keep accurate records of trunk calls
Take messages and relay them promptly
Issue private telephone accounts to relevant officials
Report any abuse or misuse of telephone systems
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