AgencyPlus Community Advisor

Location: Burgersfort

Agency Plus Community Advisor page is loaded## Agency Plus Community Advisor locations:
Burgersforttime type:
Part time posted on:
Posted Todaytime left to apply:
End Date:
January 23, 2026 (2 days left to apply) job requisition :
R43987#
** Job Description
** To provide a positive customer experience by being helpful and sensitive customer needs, expectations and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
* Conduct themselves in an ethical manner at all times
* Adhere to the TCF (Treating Customer fairly) principles in all that you do
* Identify and sell/cross sell products aligned to customer needs
* Maximize channel optimisation opportunities identified aligned to customer needs
* Ensure activities support cost containment and reduction
* Optimize every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels
* Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions Optimize every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels
* Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions
* Fulfilling transactions above the benchmark set and providing an exceptional customer experience

Requirement:

A completed financial related qualification (NQF5 or higher)# #
**** Job Details****#
** Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
** 23/01/26

All appointments will be made in line with First Rand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

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