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Technical Call Centre Operator
Job in
Nigel, 1490, South Africa
Listed on 2026-01-17
Listing for:
Reinhardt Transport Group
Full Time
position Listed on 2026-01-17
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
A career opportunity exists at REINHARDT TRANSPORT GROUP Technical Services, Nigel for the position of:
TECHNICAL CALL CENTRE OPERATOR
Job Summary: (not limited to)
- Answering or making calls related to vehicle on road breakdowns.
- Responding efficiently and accurately to calls received.
- Engaging in active listening, confirming, and clarifying information to ensure procedural activation of support staff.
- Constant follow up and feedback on all calls received.
- Utilising software, databases, and relevant tools appropriately to ensure swift resolution of all calls received.
- Adhere to all company policies and procedures
Requirement:
- Matric
- Minimum 2 years’ experience in Technical / Mechanical environment.
- Understanding Truck and Trailer functionality and terms.
- Shift (Day & Night) and weekend work required.
- Proficiency with computers, Word, Excel, Tracking etc.
- Excellent written & verbal communication skills.
- Strong time management and decision-making skills.
- Fluency in multiple languages will be an advantage.
Remuneration:
To be discussed in the interview
Please apply or e-mail your CV to
** CVs must be sent to this email only with WSHOP CALL CENTRE in the subject line.
Applications will close on Friday, 6th February 2026 at the close of business.
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