Business Development Administrator; FTC

Overview

The Business Development Administrator plays a pivotal role in supporting the firm’s growth strategy by providing operational and administrative assistance across business development initiatives. This includes managing the end-to-end administration of tenders and proposals, maintaining databases and records for key and mega accounts, and ensuring the timely delivery of high-quality submissions that align with brand and regulatory standards.

• Tender Administration:
  Monitor tender portals and internal sources for relevant opportunities.
• Support the tender lifecycle: registration, compilation of documents, document collection, clarification management, submission scheduling, and compliance tracking.
• Liaise with procurement teams to ensure alignment with tender requirements.
• Maintain and update a tender register with submission outcomes and feedback.
• Proposal Administration:
  Coordinate the collation of proposal content in collaboration with service line teams and subject matter experts.
• Format and proofread proposals to ensure compliance with the firm’s branding and regulatory bodies.
• Maintain a proposal content library including updated CVs, bios, case studies, methodologies, and firm credentials.
• Track all proposal submissions and assist in reporting win/loss ratios.
• Key & Mega Account Administration:
  Maintain accurate timelines of engagements and presentations to CMO.
• Perform administration for each Key and Mega Account on SharePoint.
• Support client teams with administrative needs related to account planning, stakeholder mapping, meeting follow-ups, and reporting.
• Coordinate meetings, briefings, and update sessions between client service teams and BD leadership.
• Assist with compiling performance reports, relationship dashboards, and client satisfaction insights.
• CRM & Document Management:
  Capture and update client and opportunity data on the CRM system.
• Manage SharePoint and other BD platforms to ensure documentation is accessible, current, and compliant.
• Create filing structures for proposals, tenders, and key and mega account documents.
• Support client surveys and maintain accurate data for the firm.
• Ensure data integrity and compliance with internal policies for data management and reporting.
• General/Ad hoc Support:
  Assist in organising BD-related events and campaigns targeting sectors or accounts.
• Provide administrative support to the BD team, including calendar management, minute-taking, travel coordination, and vendor liaison.
• Participate in regular BD team meetings, contribute to team initiatives, and support ad hoc requests.
• Support cross-functional business development projects as needed.
• Mapping of key stakeholders for business development initiatives.

• National Diploma or Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
• 2-4 years of experience in business development support or administration, preferably within a professional services or audit firm.
• Experience with tender and proposal administration in a regulated environment is required.

• Ability to handle and manage stress
• Excellent interpersonal skills
• Critical thinking
• Able to work independently
• Excellent communication skills
• Agile
• Self-starter
• Innovative
• Creative
• Collaborative
• Excellent time management and organizational skills
• Detail oriented