Parts Planner - Northern Cape

About Epiroc

Epiroc is a multinational company with a presence in 150 countries, which with innovative technology, develops and provides safe and state-of-the‑art equipment, such as drilling machinery and construction tools for use in surface and underground mining. It also offers world‑class after‑sales services and solutions for automation, digitalisation and electrification.

By joining our team, you will be part of a group of knowledgeable and helpful colleagues who live by our core values: collaboration, commitment and innovation. The work environment in the mining and construction industries presents unique and interesting challenges that you will not find in other industries. Our culture is characterised by care for work‑life balance, professional development, global professional opportunities, and an epic benefits package.

As a Parts Planner, you will be responsible for ensuring optimal parts availability and inventory management for key customers in the Northern Cape within Epiroc’s Parts and Service Division. This role focuses on strategic parts planning, order management, and customer support to enhance service delivery, operational efficiency, and customer satisfaction while driving cost‑effective solutions and timely invoicing.

• Analyse customer demand patterns and submit accurate stocking requests to ensure optimal inventory levels.
• Collaborate with customer managers to manage lead times and ensure timely parts availability.
• Prepare parts lists and costing for complex opportunities, including activating inactive parts to meet customer requirements.
• Drive invoicing processes by preparing open order reports, confirming Estimated Time of Arrivals (ETAs), and following up weekly on focus deals for the month.
• Monitor and expedite orders to meet customer expectations and contractual obligations.
• Assist in preparing proposals for complex opportunities, ensuring accurate costing and parts availability.
• Provide technical input to support sales teams in developing tailored solutions for key customers.
• Assist with accounts receivables processes for key customers, ensuring timely payments and resolving discrepancies.
• Provide operational and administrative support to sales and operations teams, including data analysis, reporting, and coordination to enhance service delivery.
• Act as a liaison between customers, sales, and supply chain teams to ensure seamless communication and issue resolution.

• Minimum 1-2 years in supply chain, logistics, or inventory planning, preferably within the mining or heavy equipment industry in South Africa.
• Proven track record in parts planning, order management, or customer‑facing roles, with exposure to accounts receivables and proposal development.
• Grade 12 or equivalent qualification.
• An Engineering qualification would be an added advantage.
• Familiarity with Northern Cape mining operations and regional logistics challenges is advantageous.
• Familiarity with ERP systems (e.g., SAP, Oracle) and proficiency in Microsoft Excel for data analysis and reporting.

• Strong ability to analyse data, forecast demand, and optimise inventory levels.
• Commitment to understanding and meeting customer needs with a proactive, service‑oriented approach.
• Excellent verbal and written communication skills to collaborate with customers, sales teams, as well as external and internal stakeholders.
• Ability to prioritise tasks and manage multiple deadlines in a fast‑paced environment.
• Ability to identify issues, propose solutions, and implement improvements.

Kathu, Northern Cape

02 February 2026

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Epiroc is a global productivity partner for mining and construction customers and accelerates the transformation toward a sustainable society. With ground‑breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock…