Sales Administration Assistant

Overview

The Sales Administration Assistant position is a permanent position based in Wellington. This position will be part of the Sales Administration department and will involve a variety of administrative support activities, including processing sales orders, managing invoicing and stock control, and serving as a key point of contact regarding delivery timelines. The role ensures accuracy, smooth order flow, and high levels of customer satisfaction within a fast-paced agricultural environment.

• Receive, capture, and process purchase orders on an ongoing basis.
• Verify pricing, discounts, product availability, and customer details.
• Liaise with Agriculturists and operations to ensure orders are fulfilled correctly.
• Generate and issue invoices in accordance with company procedures, and ensure all supporting documentation is complete and accurate.
• Follow up on invoice queries in coordination with the Finance department.
• Inventory management by scheduling monthly depot counts and driving resolution on stock variances through stock reconciliations.
• Identify and report stock discrepancies, shortages, or variances.
• Coordinate with warehouse and logistics teams regarding stock availability.
• Handle client queries telephonically and via email in a professional manner.
• Provide accurate feedback on order status and estimated times of arrival (ETAs).
• Resolve customer issues related to orders, deliveries, and invoicing.
• Maintain accurate sales, stock, and client records.
• Assist with sales and stock reports as required.
• Ad Hoc or other related duties as assigned.

• Go-getter
• Positive attitude
• Excellent attention to detail
• Able to maintain high standards under pressure
• Excellent time management skills
• Effective organisation and prioritising of tasks
• Good problem-solving skills
• Excellent verbal and written communication skills
• Able to function independently as well as part of a team
• Good negotiation skills
• Intermediate Microsoft Excel skills (Pivot Table, VLOOKUP, etc.)

• National Senior Certificate
• Diploma in Administration or any other relevant tertiary education will be advantageous

• 3-5 years of experience in sales administration or a similar role
• Experience with inventory reconciliations
• Experience with ERP / stock management systems
• Experience with invoicing and stock control processes
• Knowledge of logistics or supply chain
• Experience in the agricultural industry would be advantageous

• Full professional proficiency in Afrikaans and English (speaking and writing)
• High proficiency in Microsoft Suite (Word, Excel, PowerPoint)
• Proficiency in at least one accounting software (Sage, Pastel, etc.)