Sales Team Coordinator

About Pro Process

Pro Process located in Gauteng South Africa is a specialist company that offers modular process solutions to the capital equipment market. We are dedicated to delivering innovative high‑quality modular solutions to our clients across various parts of our commitment to exceptional customer service and ongoing support. We are seeking a highly motivated and experienced Sales Team Coordinator to join our team at our Bedfordview office.

• Executive & Team Support:
  Provide proactive administrative and secretarial support to the Sales Manager and Sales Team.
• Travel Management:
  Manage complex local and international travel arrangements including flights, accommodation, visas and itineraries.
• Meeting Coordination:
  Prepare meeting packs, presentations and agendas; capture and distribute minutes with action tracking.
• Schedule Coordination:
  Coordinate schedules and diaries across the sales function.
• Sales Operations Enablement:
  Support the sales cycle through effective document management (NDAs, contracts, proposals, bids).
• Bid Coordination:
  Coordinate bid and qualification processes ensuring smooth flow between account managers, bid teams and sales engineers.
• CRM Maintenance:
  Ensure CRM accuracy and maintain up‑to‑date pipeline dashboards and reporting for visibility and accountability.
• Systems & Process Ownership:
  Develop expertise across all company systems (CRM, ERP, project management tools, expense systems, etc.), troubleshoot and resolve system issues, and drive digitalisation of repetitive tasks to increase team efficiency.
• Operational Investigations & Continuous Improvement:
  Identify and investigate operational issues that impact sales team effectiveness, propose solutions and ensure follow‑through; act as the pulse checker of the sales team flagging inefficiencies, bottlenecks and gaps to leadership.
• Stakeholder Engagement:
  Liaise with internal departments (Finance, Projects, Engineering, Marketing) to ensure sales activities are aligned and supported; act as the central point of communication for the sales team, ensuring information is disseminated clearly and quickly.

• Proven experience in a sales support, operations or administrative role.
• Strong proficiency in CRM systems and Microsoft Office Suite.
• Experience coordinating travel logistics and managing documentation.
• Excellent organisational and multitasking skills.
• Ability to work independently and collaboratively in a fast‑paced environment.

• Vibrancy & Energy:
  Brings enthusiasm, urgency and positivity to the sales environment.
• Agility:
  Can think on their feet and adapt to dynamic situations with confidence.
• Systems Fluency:
  Quick to learn and master new software/tools across the business.
• Attention to Detail:
  Precise with documents, bookings and data integrity.
• Problem‑Solving:
  Takes ownership of challenges and drives them to resolution.
• Confidentiality & Professionalism:
  Handles sensitive sales and client data with discretion.

Sales Experience, Microsoft Office, Customer Service, Hotel Experience, Hospitality Experience, Basic Math, Microsoft PowerPoint, Salesforce, Filing, Project Management Software, Administrative Experience, Sales Support.

Employment Type:

Full‑Time

Experience:

years
Vacancy: 1