Travel Coordinator; Admin & Operations

Position: Travel Coordinator (Admin & Operations)
Location: Wellington

A boutique luxury DMC specialising in tailor-made journeys across Southern and Eastern Africa is looking for a TRAVEL COORDINATOR (ADMIN & OPERATIONS) to join their team.

The ideal candidate has foundational experience in travel or tourism and is eager to grow within a luxury travel environment. You are comfortable supporting senior consultants while taking ownership of your own bookings and administrative responsibilities. Highly organised and detail-oriented, you take pride in accuracy and reliability, and you are looking for a long-term development opportunity rather than a short-term role.

This is a junior support position with progressive responsibility based on performance and attention to detail.

Core Criteria:

• 1–2 years’ experience in travel, tourism, reservations, or tour operations (essential)
• Diploma or qualification in Tourism, Travel, Hospitality, or a related field
• Must have a valid drivers license
• High level of attention to detail, accuracy, and organisational ability
• Strong administrative skills with the ability to manage multiple tasks and deadlines
• Ability to work independently after onboarding, while collaborating closely with senior consultants
• Must be based in the Western Cape

Core Responsibilities:

• Supporting senior consultants with travel enquiries, quotations, and itinerary preparation
• Coordinating bookings, confirmations, amendments, and cancellations
• Preparing, checking, and issuing travel vouchers and related documentation
• Managing supplier communication, confirmations, and follow-ups
• Reviewing supplier invoices and assisting with payment preparation
• Managing all administrative tasks related to own quotes and bookings
• Maintaining accurate, well-organised booking records and documentation
• Ensuring all work aligns with company standards, processes, and timelines

About the Role:

• Hybrid / remote (Cape Town & surrounds)
• Initial onboarding and training in Wellington, Western Cape
• Part-time position, requiring about 25-30 hours per week
• Initial 6-month fixed-term contract, with potential to extend and increase hours
• Clear opportunity to grow into a full-time Travel Consultant role over time
• Commission structure introduced once active consulting and revenue generation form part of the role